Trust & Safety

Trust, verified. Privacy, by default.

Taraweeh brings people together in mosques, halls and homes. Here is exactly how we verify people, protect personal details and respond when something goes wrong.

Verification

Every badge is reviewed by a person

Verification items are reviewed by Taraweeh Connect administrators. Rejections include a reason, and pending or rejected items can be resubmitted.

Verified Hafiz

Government ID, a selfie compared with the ID by an administrator, a Hifz completion certificate, and every other credential the Hafiz submits, such as an Ijazah or Tajweed certificate. The badge is withheld while any item is pending or rejected.

Verified Mosque

The mosque's registration number, charity registration where available, and website or social media, checked by an administrator against public registers.

Verified private groups

ID and address verification, at least one reference explicitly approved by an administrator, and admin approval of the group before it can publish a listing or invite a Hafiz. Huffaz see the verification ticks and a trust score.

Privacy

Your location and contact details are protected

Addresses revealed only on booking

A host's exact address is shown only to the booked Hafiz, and only while the booking is confirmed. A Hafiz's address is never shared.

Approximate areas on the map

Private groups and Huffaz appear only as approximate areas, and only if they opt in. Your device location is never stored.

Safer conversations

Until a booking is confirmed, chats remind both sides not to share addresses or personal contact details, and ask for confirmation before sending something that looks like a phone number or email.

Safety tools for Huffaz

Support when you travel to a booking

Share booking details

Share the listing, dates, host name and address through your own device. The app stores nothing extra.

Notify a trusted contact

Open a prepared message to a trusted contact in your SMS app.

Arrival check-in

A check-in reminder on the first day of your booking. If it goes unconfirmed, the app prompts you to update a trusted contact.

Reporting & moderation

When something goes wrong

Anyone can report a profile, a listing or a message in the app. Reports go to a single moderation queue reviewed by our team.

Report in the app
Fake listings, non-payment, misconduct, sectarian deception or harassment.
Anonymous reporting
The reported person is never told who reported them.
Proportionate action
Warnings, suspensions, listing closures or hiding reviews, with every action logged.
Honest reviews
Blind reviews after completed bookings; reported reviews are checked by moderators.

If anyone is in immediate danger, contact the emergency services first (999 in the UK). For anything else, contact our team.

FAQ

Safety questions

How are Huffaz verified?

To earn the Verified Hafiz badge, a Hafiz submits a government ID, a selfie and a Hifz completion certificate, plus any other credentials they choose to add, such as an Ijazah or Tajweed certificate.

An administrator reviews each item. The selfie is compared with the ID by a person, not by automated face matching. The badge is only granted once every submitted item has been approved.

How are mosques verified?

A mosque provides its registration number, its charity registration if it has one, and a website or social media link. An administrator checks these against public registers before the Verified Mosque badge is shown.

Why do private groups have extra checks?

Private Taraweeh often takes place in homes and community spaces, so private groups face stricter checks than mosques. A private group must have its ID and address verified and at least one reference approved by an administrator: a letter from a nearby mosque, a scholar or Imam recommendation, a community leader endorsement or a recommendation from an existing verified user.

An administrator must then approve the group before it can publish a Taraweeh listing or invite a Hafiz.

Who can see my address?

A host's exact address is shown only to the Hafiz they have booked, and only while that booking is confirmed. A Hafiz's own address is never shared.

On the map, private groups and Huffaz appear only as approximate areas, and only if they choose to be shown. Mosques can choose to show their exact location.

How do I report a concern?

Inside the app you can report a profile, a listing or a message. Reports go to the Taraweeh Connect team for investigation, and the reported person is never told who reported them.

If anyone is in immediate danger, contact the emergency services first (999 in the UK).

Who can see the details I submit to the map?

Your email address is never shown publicly and is never shared with organisers without your explicit consent. We store your postcode district (for example, B11), not your full postcode or home location.

The public map only shows the number of interested people in an area, and only once that number reaches a minimum threshold, so individuals cannot be identified.

Ready for Ramadan?

Create your free account in the Taraweeh Connect app. Choose Hafiz, Mosque or Private Group when you register.